Job Summary
Job Description
Job Title: Warehouse Manager
Department: Tides Enterprises
Reports To: Operations Manager / COO and Other Department Heads
THIS IS AN EXEMPT POSITION
Summary
Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard by performing the following duties. This employee will manage the Warehouse and regularly direct the work of all of its employees, as well as providing recommendations to Management, which recommendations will be given particular weight.
Essential Duties and Responsibilities Include the Following.
(Other duties may be assigned)
Putting safety and quality first as we deliver the right product, to the right customer, on time, every time is what we do every day at Tides Enterprises. Our competitive differentiator is our people who make it happen. Tides Enterprises is recognized as best in class in safety, quality, production, packaging, labor, warehouse productivity, payload, and order fill rate.
Key responsibilities include but are not limited to the following:
- Plans layout of stockroom, warehouse, and other storage areas, considering turnover, size, weight, and related factors of items stored
- Inventory Management and communication with other Departments including Logistics/Production/Purchasing Teams
- Advises employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
- Studies records and recommends remedial actions for reported non-usable, slow moving, and excess stock.
- Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels.
- Schedules work for special and periodic inventories.
- Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
- Determines work procedures, prepares work schedules, and expedites workflow.
- Familiarity with all Warehouse Shipping and Receiving Activity including Loading/Unloading of all OTR Trucks as well as Ocean Containers
- Familiarity with Food Handling and prior Food Warehouse Experience a plus
- Familiarity with Food Production (Juice Focus preferred but not needed) Operations
- Familiarity and Managementof all Warehouse Equipment including Forklifts, Dock Equipment etc.
- Issues written and oral instructions
- Weekend and Off Hours Requested/Needed as Work Load requires
Supervisory Responsibilities -
Manages one to five employee(s) in Warehouse Department. Is responsible for the overall direction, coordination and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical - Uses intuition and experience to complement data; Designs work flows and procedures.
- Design - Generates creative solutions.
- Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations.
- Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
- Technical Skills - Pursues training and development opportunities.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
- Written Communication - Writes clearly and informatively; Able to read and interpret written information.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback.
- Change Management - Develops workable implementation plans; Communicates changes effectively.
- Delegation - Matches the responsibility to the person.
- Leadership - Exhibits confidence in self and others.
- Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities.
- Quality Management - Demonstrates accuracy and thoroughness.
- Business Acumen - Understands business implications of decisions.
- Ethics - Treats people with respect.
- Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.
- Planning/Organizing - Uses time efficiently; Plans for additional resources; Organizes or schedules other people and their tasks.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.
- Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
- Dependability - Commits to long hours of work when necessary to reach goals.
- Innovation - Develops innovative approaches and ideas.
Qualifications -
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made for individuals who are able to perform the essential functions of this position.
Key qualifications include:
- Prior experience in refrigerated food environment, consumer products industry / food and beverage with familiarity with quality and hygiene regulation desired
- Solid understanding of production processes and mechanics of line equipment
- Knowledge of preventative maintenance programs and production monitoring systems
- Grasp of cost implications on various operations related factors
- Ability to manage multiple projects and initiatives on tight deadlines and delegate accordingly
- Previous experience with cross-docking
- Effective communication skills with the ability to influence change and encourage action
- Solid problem solving abilities with the ability to coach and mentor others in this capacity
- Demonstrated track record of developing employees
- Ability and willingness to respond to after-hours calls for critical issues and provide weekend coverage a few times/year
- Keeping company current with industry trends and governmental requirements
Education and/or Experience -
Bachelor's degree (B. A.) from four-year College or university in Engineering, Supply Chain or related fields; Masters preferred; Five or more years related experience and/or training within manufacturing with two or more years? experience in supervisory capacity with production line; or equivalent combination of education and experience.
Language Skills -
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills -
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability -
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills -
To perform this job successfully, an individual should have strong knowledge of Excel Spreadsheet software, Power Point software and Microsoft Word Processing software, ERP Systems.
Certificates, Licenses, Registrations-
Forklift Certification
Other Skills and Abilities -
ALL APPLICABLE IN WAREHOUSE SETTING AS WELL AS JUICE/PRODUCTION HANDLING EXPERIENCE
Physical Demands -
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand. The employee is frequently required to walk. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100+ pounds.
Work Environment -
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The aforementioned is a general outline and is not limited to the policies or responsibilities above. As a Tides employee, you are expected to perform above and beyond the listed requirements expected of hourly employees. In the position of Warehouse Manager you are part of the Staff of the organization. With an executive salary package, the Warehouse Manager is required to help lead and grow the company in accordance with the ownership?s goals and guidance. The position is eligible for additional bonus compensation, at the owner?s discretion, based on personal and company performance. Company policy is subject to change without notice
